This research brief presents findings from the Rehabilitation Engineering Research Center on Wireless Inclusive Technologies’ (Wireless RERC) Survey of User Needs (SUN) for 2019-2020. We present key findings regarding mobile phone use and satisfaction by consumers with disabilities. A total of 219 respondents, or 98.3%, of users who responded indicated owning or using a wireless device such as a traditional cell phone, smartphone, tablet, or wearable device.
Survey of User Needs, SUNspot 1 Use of Mobile Phones by Individuals with Disabilities, 2019-2020
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